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Working Smarter: Using Technology to your Advantage


12 Hours


  • Make their workplace a technology-friendly place

  • Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software

  • Communicate better with the IT department

  • Make the best software and training choices

  • Set an IT budget

  • Set expectations and responsibilities for security and privacy

  • Keep their employees safe and healthy

  • Develop and implement a system usage policy

  • Implement policies for dealing with company property

  • Decide whether or not employees should telecommute

  • Make telecommuting work

  • Deal with workplace rage

  • Address technological issues

Course Outline

  • Making Your Company a Technology-Friendly Place

  • Conquering Computers

  • Communicating with the IT Department

  • Choosing Software Wisely

  • Technical Training

  • Setting an IT Budget

  • Security and Privacy

  • Uncontrolled vs. Controlled Networks

  • Ergonomics

  • System Usage Policies

  • Taking Care of Company Property

  • Time-Saving Tools

  • Telephone Etiquette

  • Instant Messaging

  • Telecommuting

  • Workplace Rage

  • A Policies and Procedures Checklist

Our schedule